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FAQ
[Ringle AI Tutor] FAQ

How can I request a refund (cancel my subscription)?

2024.06.19

How you cancel your AI Tutor membership depends on how you paid for it.

[If you purchased the membership through the Ringle app]

  • Cancel your membership directly from the Google Play Store and Apple App Store.
  • If you cancel your membership subscription within 7 days, your subscription will be canceled without any penalty.


After 7 days, membership subscription cancelations and refunds are subject to each store's policies.
ⓐ Google Play Store
- See:

- The customer needs to request a refund directly through the Google Play Store.


ⓑ Apple App Store
- See:
- The customer can cancel on their own through the App Store.



[If you are purchasing the membership through the Ringle website]

  • Please contact Ringle Customer Service Cneter for membership cancellation/refunds.
  • Within 7 days of purchase: Full refund available
  • After 7 days: partial refund depending on the time period used (10% penalty)
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2020 - 2025

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个人资料保护负责人:李圣播
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