Last Updated December 19th, 2024



Welcome to Ringle!

Ringle English Education Service Co., Ltd., including our Ringle affiliate companies (we, us, our, the Company” or RINGLE”), have provided this website and our services to provide users like you (“you” or “your”) a platform to find and engage independent tutors, and gain access to related resources, guides, and instructive material for learning the English language.

This website (the “Site”) and any information, content, applications, products, and services we provide to you are referenced here together as the “Services”.

You should read the following Terms of Service (these “Terms”) carefully. These Terms describe how we provide the Services. Because these Terms must cover a wide variety of important topics, including how lessons may be scheduled and conducted, and your privacy rights about your personal information, your use of the Services are subject to additional terms and conditions in our user policies (each, a “Policy”).

All Policies are a part of our Terms. Please see a list of our current Policies at the end of these Terms. If there is any conflict between the terms and conditions of any Policy and those written here, the terms and conditions of the Policy will govern your use of our Services, but only to the extent of any conflict.

IF YOU DO NOT AGREE TO THESE TERMS, PLEASE DO NOT USE, ACCESS, OR REGISTER FOR THE SITE OR USE ANY OF OUR SERVICES.

If you are under the age of 18 years old, you may not access or use any of our Services until a parent or guardian has agreed to these Terms on your behalf.

If you are a registered user and want to terminate your account, or wish to access, review, or delete your personal information, please follow the instructions in these Terms, or you may send your request to RINGLE customer service by email at contact@ringleplus.com.


Article 1 Purpose

These Terms govern your access to, and use of, the Services. The purpose of these Terms is to define the rights and obligations of the Company and its Members. By using any of our Services, you agree to these Terms as a binding legal agreement between you and us.


Article 2 Definition of Terms

Capitalized terms used here are defined as follows:

  • “Service”: Including lesson materials and other contents of Ringle; lessons and English correction; paraphrasing and proofreading provided by tutors
  • "Administrator": The person selected by the Company for overall management and operation of the Services
  • Posts": Articles, photos, videos, and various files or links in the form of information such as codes, texts, voices, sounds, and images posted on the Ringle platform by members that other members can see (e.g. lesson review, lesson evaluation, lesson preparation response etc.)
  • “AI Tutor Membership” : A subscription-based service that allows "members" to interact and learn with AI.
  • “Package” : A package that combines “1:1 Lesson Credit” and “AI Tutor Membership.”
  • "Credit": The Ringle 1:1 English Lesson is called Credit or Coupon. One (1) Credit or Coupon indicates one (1) lesson
  • "Email(ID)": Internet mail account. The Company shall use the E-mail address of a Member as a unique “ID” for identification of such Member and the use of the Services by such Member
  • "Member": A person who has entered into a contract with the Company for the use of the Services and/or uses the Services
  • "Ringle Account": your login credentials (an ID and a password) that can be used to log into all services and products operated by Ringle Inc.
  • "Password": a combination of letters and numbers set by the Member in order to ensure that the Member is in conformity with the Email(ID)
  • “1:1 Lesson” (hereinafter “lesson”): A 1:1 English conversation class conducted by a tutor for a “member” through the Ringle platform
  • “Content”: All contents produced by the company for educational purposes and provided inside and outside the platform, including lesson materials consisting of reading material and questions, and video lectures provided in real time or recorded


Article 3 Effect and Change of Terms

We may change these Terms from time to time. RINGLE also reserves the right, in our sole discretion, to modify, discontinue, or terminate any part of the Services, or to modify these Terms, at any time without prior notification.

If we modify the Terms, we may post a notification of any changes or modifications to these Terms on our Site at least 7 days prior to the effective date of the change/modification of the Terms (or at least 30 days prior to the effective date of any material change/modification or any change/modification that is unfavorable to Members) ; we may also send a notification to the email address you used to register a RINGLE account. We will also update the “Last Updated Date” at the top of these Terms. It is your responsibility to review these Terms periodically for updates.

If the Member does not expressly indicate its rejection of the change prior to the effective date of the change, then the Member shall be deemed to have agreed to the revised Terms. However, Members may discontinue their use of the Services if they do not agree with the changed Terms.

Members are obligated to check if the Terms have changed and the Company shall not be held responsible for any damage caused by any changes to the Terms.

If there are any terms and conditions for individual “services” or notices about usage in addition to these terms and conditions, the contents take precedence over these terms and conditions.


Article 4 Applications for the Services

Anyone who wishes to use or access the Services must apply to the Company, providing the necessary personal identification information.

The "Company" may request the "Member" to verify the legal name and verify the member’s identity through an institution of authentication.

If you are under 18 years old, your application must be submitted to the Company on your behalf by a parent or guardian.

The Company may reject any application for any reason including the following:

  • 1) The name on the application is not a real name or a fraudulent identity.
  • 2) The application contains false or misleading information, or is incomplete.
  • 3) The application does not satisfy any of RINGLE’s requirements.
  • 4) The application shows intent of undermining decent social conduct and moral; illegal behavior; or pursuit of profit.
  • 5) When it is confirmed that a child has applied for use or registered as a “member” without the consent of the legal representative.
  • 6) In the event that the applicant has lost “member” status under these terms and conditions within 5 years from the date of application.
  • 7) The phone number or e-mail address is the same as a registered “member”
  • 8) If it is found that the application violates other provisions of these terms and conditions or that it is an illegal or unfair application.

The “Company” may withhold approval in the event there is a “service” related facility, technology, or business obstacle.

Once you create your account on Ringle Teens, you are agreeing to create a “Ringle Account” which can be used for all services operated by Ringle Inc., including our Ringle affiliate companies. However, to use Ringle’s services other than Ringle Plus, you must use your “Ringle Account” to visit respective websites and agree to their Terms of Services and Privacy Policy.


Article 5 Privacy and Personal Information

RINGLE treats the privacy of your personal information seriously. Please see our Privacy Policy for information about how we collect, use and disclose your personal information.

If you are a California resident, our use of your information is subject to your rights under California law. We provide a specific notice to our California residents here, so please refer to that notice for information on how we collect and use your personal information.


Article 6 Social Networking

If you are a user of third-party social networking or the media services or platforms provided by Facebook® or Google® (each, an “SNS”), then you may register for your Account using your SNS credentials. Depending on the platform, you may also link your RINGLE Account with your SNS accounts.

If you choose to use your SNS account to register, we may collect personal information such as your name, profile picture, email address which you provided to the SNS, and any other information you make publicly available through the SNS. We may use your SNS account information as part of your Account information, as well as to log you into parts of our Site.

Please review our Privacy Policy for additional information about how we may use your SNS information. By connecting your Account with an SNS, you consent to how we access and use your personal SNS information.

You should be aware that any information we collect from an SNS will depend on the privacy settings you set with the SNS. Further, your ability to connect your Account with an SNS will depend on their terms and conditions of service. For purposes of clarification, your relationship with any SNS will be governed by their terms and conditions of service.


Article 7 Change of Agreement

Members may view and modify their information at any time. However, the E-mail(ID) required for Service management cannot be modified.

Members shall notify the Company of any changes made by the Member at the time of subscription, by online modification or by e-mail.

The Company shall not be held responsible for any losses, damages or other consequences of any Member failing to promptly notifying the Company of any changes to Member’s contact or other information.


Article 8 Membership obligations for Email (ID) and Password

As a Member, you are responsible for maintaining the security of your Email(ID) and Password. Do not share either your Email(ID) or your Password with anyone else. We have the right to suspend or restrict the use of your Email(ID) if you believe that your Email(ID) or Password has been breached or compromised, or if the Email(ID) has a risk of being mistaken for the “company” or the operator of the “company.”

If your Email(ID) or Password has been breached or otherwise compromised, please contact us immediately.

The Company shall not be responsible for any losses, liabilities or damages arising out of any breach or other compromise of your Email(ID) or Password.


Article 9 Provision of Information and Notice to Members

The Company may provide the Member with a variety of information necessary by the Member during use of the Services by means of E-mail telephone or postal service mail.

The “Company” may notify unspecified “members” for 7 consecutive days or more through the main screen of the Ringle platform or present a pop-up message etc., in lieu of an individual notice. However, changes in the terms and conditions or other important matters related to the “member” will be individually notified by e-mail, telephone, letter, etc.


Article 10 (Obligations of the company)

The “Company” will do its best to provide the “Service” continuously as stipulated in these Terms and Conditions.

The “Company” does not engage in acts that are prohibited by the relevant laws and regulations; the Terms and Conditions or that are contrary to good morals.

If opinions or complaints raised by members in relation to the use of service are recognized as justifiable, the company must handle them. For opinions or complaints raised by members, the processing and results are delivered to members by using the notification function in the Ringle platform or by e-mail.

Company establishes and discloses personal information policy to protect personal information (including credit information) of members, maintains a security system for personal information protection, and does not disclose or distribute personal information to third parties without the consent of the person. However, exceptions are made in cases where there is a request from the State or a government agency in accordance with laws, such as for criminal investigation purposes.


Article 11 Obligations of Members

Members shall not engage in any of the following when using the Service:

1) Provide any false or misleading information to the Company.

2) Steal or otherwise misappropriate any information of any third party.

3) If the debt borne by the “member” in relation to the use of the “service” of the “company”, such as lesson fee, is not paid by the due date

4) Evade or disable the technical protection measures of the “company” for the Ringle platform and “services”

5) Infringe the intellectual property rights of the Company, the tutors or any third party.

6) Acts that damage the reputation of the “company”, tutors, and other third parties or interfere with the company’s business

7) Attempt to disrupt the Services in any way

8) Behave in a disruptive manner to any other Member or any other third party.

9) Send any obscene, offensive, sexually explicit, harassing, threatening or violent messages, images or audio

10) Use the Services for any commercial purpose without the Company's consent.

11) Commit any other illegal or unlawful acts.

12) Create more than one personal account.

13) Engaging in policy abusing acts mentioned in Article 14, paragraph 3 of these terms and conditions in relation to the acquisition and use of points

14) Violate these Terms.

In the event that a “member” violates paragraphs 1 and 2 above, the “company” may request correction of correctable matters. If correction is not made within 7 days of the “Company” request for correction, the “Company” may forcibly refund the remaining lesson credits of the “Member” and at the same time terminate the use contract and take measures to disqualify the “Member”.

In the event that a “member” violates paragraphs 1 and 2 above and there is damage caused to the “company” or a third party such as a tutor, the “member” will not be exempted from liability due to the disqualifying, refund, contract termination measures mentioned above.

Member must secure in advance hardware, Internet, software and other equipment necessary to connect, access, or use the Service of the Company. “Company” does not compensate for any failure to use the company’s service if the failure is due to reasons attributable to the “member.”

Members shall comply with all restrictions applicable to the use of the Services that are announced by the Company or that the Company separately notifies to the Members.

Members may only use and access the Services for personal educational purposes. Members may not use, process or sell any information obtained from access to our Services or any use any of the Services (including any materials contained therein) for any commercial purposes or to conduct any commercial activities.


Article 12 Service provision and change

The Company endeavors to make the Services available on a 24 hours a day, 7 days a week basis, subject to limited times when we need to conduct system maintenance or perform upgrades. In addition, some or all of the Services may not be accessible or available as a result of causes outside of our control such as force majeure events and network and/or telecommunications outages.

If we believe that some or all of the Services will be unavailable due to system maintenance or upgrades or scheduled network or telecommunications outages, then the Company will use reasonable efforts to provide advance notification to the Members.

In an effort to improve our Services and keep them relevant, the Company may make modifications to the Services at any time, including adding or removing some features or functionality. If we make major changes to the Services, we will use reasonable efforts to a service announcement. If the “service” is significantly changed or suspended, the “member” may be compensated for unused paid lesson credits according to the conditions notified in advance by the “company”.

Company can divide the service into a certain sections and specify the available time for each sections separately.

In the event of system maintenance, replacement, breakdown of computers, etc., communication interruption, or significant operational reasons, the administrator may arbitrarily set the date and time to suspend the provision of the service

The Company may request acceptance of the update of the application installed by the Member on his or her mobile device in order to use the Service.


Article 13 Credits and cancellations

  • Once you sign up for a lesson, you will need to plan to attend that lesson. However, you may make changes and cancellations at any time up to 24 hours before the start of a lesson. If a tutor is assigned to a lesson and the Member cancels the lesson within 24 hours of the start of the lesson (e.g. 16 hours before the lesson starts), then a Credit will be deducted unless a tutor was not assigned. If a tutor was not assigned for the lesson, then the Member may cancel at any time without charge, even within 24 hours of the start of the lesson.
  • When the “Lesson Credit” expires, it will be deactivated. “Company” does not provide refunds for expired credits.
  • In the event that the “lesson credit” is deleted due to the fault of the “member”, if the “member” has any objection, the “member” must notify the “company”, and if the “member” does not notify the “company” within a reasonable period of time, or does not follow the instructions of the “company” after notifying the “company,” the Company is not responsible for any resulting disadvantages
  • In principle, classes start and end on time.
  • For instructions for booking or taking classes not stipulated above, follow a separate guide page on the Ringle Platform.


Article 14 Point and Coupons rewards program

RINGLE has established a rewards program for its Members and may issue points and coupons to Members in accordance with its policies. Under the rewards program, Members can earn points and coupons which can be exchanged for discounts on Services or other products the company provides. In the future, the Company may add additional rewards that can be purchased with points and coupons.


Points or rewards earned in Ringle Plus platform can only be used within Ringle Plus and can not be used in or transferred to Ringle Teens platform.


The types of points and coupons, acquisition, use, and validity period are according to the separate guide page on the Ringle Platform. Points and coupons will expire when the membership is deleted.


The “Company” considers any of the following to be an abusive act regarding the acquisition and use of points and coupons.


1) The act of creating multiple IDs through illegal programs (e.g., consecutive array IDs, only different domains)

2) Acts of illegally or unfairly using other people's personal information (e.g., stealing personal information and making payments)

3) Acts of transacting “Company” points and coupons with others and pre- or post-acts related to transactions, including advertisements

4) Acquisition and use of “Company” points and coupons in other illegal or unusual ways


If a “member” is found to have acquired or used points and coupons in an illegal way as described in paragraph 3 above, the “company” will refund the points and coupons in full without prior notice and cancel the purchase request of the “member”.


In the event that a “member” purchases a “lesson credit” or receives a product provided by the “company” using the points and coupons acquired through an illegal method in paragraph 3 above, the “company” can ask the “member” for reimbursement or compensation for damages, restrict the use of the “Service” (block access, delete the member’s account, etc.), and take necessary legal actions.


Article 15 Pricing and Refund Policy for 1:1 lesson credits

1) Fees for “service” including “lesson credits” are applied based on the fee system set by the “company” in advance and are announced on the Ringle platform.

2) The price currency is displayed in USD or other currency depending on the country where the member is located. The company does not show prices in other currencies.

3) The “Company” may apply some adjustments to the fee scheme before the “Member” pays for the “lesson credits” in order to reflect the rapid exchange rate fluctuations.

4) Depending on the region where the member is located, the prices displayed may include sales tax, goods, and services tax or VAT; or tax may be added at checkout.

5) Refunds are not permitted under the following conditions:

  • For "lesson credits" whose subscription period has expired.
  • A “Credit” with a remaining validity period of 30 days or less, or with half or fewer of its credit remaining, is non-refundable. (For example, for a 4-Lesson Credit with a 30-day validity, no refund will be issued if there are 15 days or less remaining or if only 2 or fewer sessions are left.)
  • For "lesson credits" that have been fully utilized or deducted (e.g., lessons canceled within 24 hours of the start, no-show lessons).
  • For "lesson credits" provided free of charge.
  • For "lesson credits" with a history of extension.
  • If the length-change feature has been used for the purchased "lesson credits" (e.g., changing from 20-minute to 40-minute credits).
  • For "lesson credits" where certificates of attendance or completion have been issued.
  • For "lesson credits" purchased through events offering benefits other than discounts, after such benefits have been utilized.
    • If the purchase of new "lesson credits" results in the extension or restoration of the validity period of existing "lesson credits," both the new and existing "lesson credits" are non-refundable.
  • For “lesson credits” of a deleted account.


6) In cases not specified in the aforementioned clauses, refunds will be processed based on the following criteria:

  • Full Refund: If no "lesson credits" have been deducted, a full refund will be issued, provided the request is made before the expiration of the lesson credits’ period.
  • Partial Refund: If there are deductions from "lesson credits," the refund amount will be caIf there are deductions from "lesson credits," the refund amount will be calculated by deducting the proportion of the [used lesson credits] from the [actual payment amount] (If the contract is terminated early due to the member’s circumstances, a cancellation fee will be applied and additionally deducted, set at 10% of the total contract amount.)
    • Actual payment amount: The net amount paid excluding any points and discount coupons used at the time of payment.
    • Amount of used lesson credits:
      • For paid "lesson credits": Calculated based on the ratio of used sessions to the total number of credits from the actual payment.
      • For free "lesson credits": Calculated at the official consumer price set by the "Company".
        • Free "lesson credits" refer to those provided as part of a purchase benefit, including bonus credits (first purchase benefit) and same-day credits (long-term package benefit).
        • If the "Lesson Deferrals" included in the Every Week Lesson Credit are used/applied, the number of applied benefits will be deducted at the per-session rate of the "Previously Used Lesson Credit."

Additional Notes:

  • Refunds are generally issued via the original method of payment, however, if a refund via the original method is not possible, The "Company," in consultation with the "Member," the refund may be issued through an alternative method.
  • The refund amount will be paid in the same currency as the initial payment.
  • If currency conversion is required upon refund, the exchange rate at the time of the refund will be used, not the exchange rate at the time of payment.
  • During a refund, fees for payment methods such as bank, credit card company, paypal, etc. may be deducted and refunded.
  • In the case of a “lesson credit” provided through a third party, refunds may be rejected according to the refund policy of the “service” provider.Fees for “service” including “lesson credits” are applied based on the fee system set by the “company” in advance and are announced on the Ringle platform.


Article 16 Pricing and Refund Policy for AI Tutor Membership

The fees for using the Paid Services, including the AI Tutor Membership, are based on the prices pre-announced on the Ringle Platform in accordance with the Company's predetermined pricing system.
The price currency is displayed in USD or in accordance with the country where the Member is located. The Company does not display prices in other currencies.
The Company may make some adjustments to the pricing plan until the Member pays for the Class Ticket to reflect sudden fluctuations in exchange rates.
depending on the Member's location, the prices displayed may include sales tax, goods and services tax or value-added tax, or taxes may be added at checkout.
The subscription withdrawal and refund policy for “Paid Service (AI Tutor Membership)” purchased through Google Play Store “In-App Purchase” and other payment methods is as follows.

  • Within 48 hours of the official payment start date
    • For Google Play Store, the "Company" cannot verify the payment status and information of the "Members" and the "Company" does not have permission to fulfill the refund.
    • Therefore, the "members" must apply for a refund directly to the Google Play Store, and the refund will be handled directly by the Google Play Store.
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  • Over 48 hours from the official payment start date
    • You can proceed with a partial refund by contacting the Ringle customer center. (If it is canceled in the middle due to the consumer's circumstances, an additional penalty will be charged and deducted, and the penalty will be 10% of the total contract amount.)
    • If you purchased a Paid Service with additional benefits (e.g., event and specialty memberships, etc.), the partial refund will withdraw the benefits provided at the time of purchase (discounts, teaching materials, freebies, etc.) and calculate the refund amount based on a “1 month Basic or Premium membership for 1 person”.
    • In the case of “Paid Services”, the total amount paid will be refunded minus the total amount used (the number of days elapsed from the date of purchase to the date of refund application X the amount used per day (based on “1-month Basic or Premium Plus membership for 1 person”) and a penalty fee (10% of the total amount paid minus the total amount used).
    • If you apply for a refund after purchasing a Paid Service in a foreign currency other than Korean won, the refund amount will be calculated by applying the exchange rate as of the date of the refund application, not the date of purchase of the Paid Service.
    • Credit card payments and mobile phone payments may take time to be processed depending on the refund criteria of the credit card company and mobile phone carrier.
    • Any Paid Services that have expired as of the date of the refund request are not eligible for refund.

The rules for withdrawal of subscription and refund of purchase price for “Paid Service” purchased through “In-App Payment” in Apple App Store are as follows.

  • In the case of the Apple App Store, the Company cannot verify the payment status and information of the Member, and the Company is not authorized to issue refunds.
  • Therefore, the Member must apply for a refund directly to the Apple App Store, and the refund will be handled directly by the Apple App Store.

The rules for withdrawing the subscription and refunding the purchase price of the “AI Tutor Membership” purchased directly from the Ringle website (PC/mobile web) are as follows (applicable to both the purchase as a stand-alone product and the purchase in combination with the 1:1 lesson ticket)

  • 1) Full refund: A full refund of the actual payment amount is available within 7 days after payment. (No additional penalty)
    • Actual payment amount: the net payment amount excluding points and discount coupons used at checkout
  • 2) Partial refund: Refunds are available after 7 days of payment (If it is canceled in the middle due to the consumer's circumstances, an additional penalty will be charged and deducted, and the penalty will be 10% of the total contract amount.)
    • In the case of a refund, the refund is subject to a small finance fee and application store fee.
    • If you purchased a Paid Service with additional benefits (e.g., event and specialty memberships, etc.), the partial refund will withdraw the benefits provided at the time of purchase (discounts, teaching materials, freebies, etc.) and calculate the refund amount based on a “1 month Basic or Premium membership for 1 person”.
    • In the case of “Paid Services”, the total amount paid will be refunded minus the total amount used (the number of days elapsed from the date of purchase to the date of refund application X the amount used per day (based on “1-month Basic or Premium Plus membership for 1 person”)) and a penalty fee (10% of the total amount paid minus the total amount used).
    • If you apply for a refund after purchasing a Paid Service in a foreign currency other than Korean won, the refund amount will be calculated by applying the exchange rate as of the date of the refund application, not the date of purchase of the Paid Service.
    • Credit card payments and mobile phone payments may take time to be processed depending on the refund criteria of the credit card company and mobile phone carrier.
    • Any Paid Services that have expired as of the date of the refund request are not eligible for refund.


Article 17 Extension and Termination

1. The "Company" shall proceed with the deduction and extension of the course period of the "Credit" according to the following subparagraphs.

1) The period of the "Credit" purchased by the member is automatically calculated from the time when the first lesson is completed within three months (90 days) after the purchase of the "class ticket" or when the lesson is not used after the purchase, the course period is automatically counted from 91 days.
2) However, the period deduction method differs depending on the type of "Credit".

  • Flexible Credit : From the time when the first lesson is completed with the "Credit", the course period of the "Credit" begins. (For example, when you purchase 12 Flexible Credits, the course period of the remaining 11 "Lesson Credit" starts with the completion of the first lesson.)
    • However, if the "member" cancels the scheduled lesson after completing the reservation for the first lesson with a "Credit" within three months (90 days) of purchase, the validity period will start from that point.
    • However, if the “member” does not use it within 3 months (90 days) of purchase, the validity period will automatically start from the 91st.
  • Every Week Credit : From the time of the lesson completed with the “Credit”, the lesson “Credit” will be deducted for each week. If you do not use the “Credit” at least once per week, the “Credit” will be automatically deducted for one session. (For example, if you purchase a Every Week Credit, the week will be calculated from the time the first of lesson is completed, and you will need to use the credit at least once per week regularly.)
    • However, if the “member” does not use it within 3 months (90 days) of purchase, the validity period will automatically start from the 91st.

3) The validity period of the free "Credit" will be deducted from the date of issuance.


2. Only "Flexible Credit" can be extended. The extension of the duration of the period is necessary for the "members" to access the Ringle webpage and proceed directly within the "1:1 Lesson" menu from the time the remaining duration of the validity period becomes less than half for the first time. (For example, in the case of a 12th 90-day "Flexible Credit" on the ", the duration of the course can be extended from the time the remaining period becomes 45 days or less). The amount payable to extend the duration of the "Flexible Credit" can be found in the "Notice", which is posted at the top of the Extend Credits page.

  • The Extension of lesson Credit cannot be available on the Ringle app/cell phone.

3. "Credits" that have already expired cannot be restored. However, only for separate events held by the "Company", “member” may be able to recover the expired paid "Credit". If you purchase a new "Credit" and receive the benefits of restoring the existing "Credit" through the event, and if the duration of the existing "Credit" is extended or restored due to the purchase of a new "Credit", both the new "Credit" and the existing "Credit" are not refundable.


Article 18 Restrictions on Use and Restriction of Copyright

The Company shall at all times retain all right, title and interest in and to all intellectual property rights associated with or incorporated in the Services and any software or other technology used to provide the Services. Without limiting the generality of the foregoing, all copyrights and all other intellectual property rights with respect to any works of authorship created by the Company or any of its personnel shall be and remain the exclusive property of the Company.

The Member shall not acquire any intellectual property rights as a result of any use of the Services.

The Services are provided solely for the Member’s personal educational use. You shall not reproduce, modify, transmit, publish, distribute, broadcast, create derivative works of, or otherwise use all or any portion of the materials presented, accessed or otherwise obtained through use of or access to any of the Services.

The Company implements its non-disclosure agreement (NDA) with tutors on the outcome of the lesson and service activities to ensure that the data / data are not exposed outside the customer information. However, data / materials are stored in a form that is not personally identifiable, and the company has the right to use the data / data for research and product development purposes. The products are available for marketing and promotional purposes, with the member's consent, or for features provided free of charge.


The management and use of “posts” left by “members” on the Ringle platform are done as the following:

1) When a “member” publishes a “post” on the Ringle platform, it is deemed that the “company” or other “member” has been permitted the rights to use and re-use the post. The “posts” can be used on search engine results, promotion for services as well as be partially modified, duplicated, edited within the scope necessary for such exposure. Members can take actions such as deletion of the post at any time through the customer consultation channel of the company or the management function within the Ringle Platform.

2) The “Company” may change or transfer the placement of the “Post” for reasons such as the “Service” policy or the operating policy of the “Ringle Platform” operated by the “Company”.

3) The “Company” may take restrictive measures such as deleting the “post” if the ”post” contains the content that

(a) Infringes privacy, causes defamation, contains language abusive or offensive to others

(b) Causes displeasure to others by hindering public order and morals or demeaning certain groups or religions

(c) infringes on the rights of others with unconfirmed or unfounded content

(d) infringes another's copyright

(e) contains other people's personal information

(f) are repetition of other posts

(g) interferes with the smooth provision of the “service” of the “company” by posting malicious codes, etc.


Article 19 Termination of Contract and Restriction on Use of Services

If a Member wishes to terminate their access and use of the Services, then the Member must apply for termination through the Service.

Also to stop using any of Ringle’s other services you were using with your “Ringle Account,” you must sign into the service platform to terminate your membership and delete your account on the platform.

The Company may terminate a Member’s use of or access to the Services as provided in Article 4 and Article 10. Further, the Company may suspend or restrict a Member’s use of or access to the Services. If the Company intends to restrict use of or access to the Services, the Company shall notify the Member by e-mail or other means by setting the reason, date and other matters. However, the Company reserves the right to restrict or suspend use of or access to the Services without notice and with immediate effect if the Company deems such immediate restriction or suspension necessary to protect the Company, the Services, the Member or any other Member.

A Member who has been notified of a restriction or suspension may appeal such restriction or suspension by providing written notice to the Company as set forth in the notice. In the appeal, the Member shall use reasonable efforts to respond to the stated reasons for the restriction or suspension, including providing relevant evidence. However, the Company retains sole discretion whether to continue or remove any restriction or suspension.

If the reason for suspension of use is resolved during the period of suspension of use of the “member”, the “company” may cancel the suspension of use.


Article 20 Services Availability and Warranties


While we endeavor to make our Site and Services are safe, accurate error-free, complete, and available to you, we cannot guarantee that our Site or Services will always be safe, secure, or error-free.

We will use all commercially reasonable efforts to ensure the Site and Services are available 24 hours day, 7 days a week, except in the event of scheduled maintenance or special circumstances, such as service interruptions affecting our Site hosts or our service providers, or other causes including natural disaster, governmental orders, or similar causes which are beyond our reasonable control.

Our site, services and all content available therein are provided "as is" and "as available", and you use them at your own risk. We provide all services without any representation or warranty of any kind, whether express or implied. Without limiting the foregoing, and to the fullest extent of the law, we expressly disclaim any warranties of merchantability, fitness for a particular purpose, continuous operation or non-infringement, including any warranties arising out of course of dealing or usage or trade. we make no representation or warranty that any part of the services will meet your requirements or be available on an uninterrupted, secure, or error-free basis. we make no warranty regarding the quality of any part of the services or the accuracy, timeliness, truthfulness, completeness or reliability of any content.
We, including our affiliates, and each of our respective officers, employees, and other personnel cannot be responsible for the actions, content, information, or data of third-parties, and you agree that you are solely responsible for, and assume all risks of, your interactions with other users of our services as well as your interactions with tutors. We make no representation or warranty of any kind regarding other users or their conduct. You agree to take reasonable precautions in all communications and interactions with other users of our services.
We also cannot be responsible for your conflict with tutors, nor do we take responsibility for any conflict and damages arising out of your interaction with tutors outside of the service platform.
By agreeing to our terms, you release us, and our owners, officers, employees, and agents from any claims and damages, known and unknown, arising out of or in any way connected with any claim you have against any such third parties.

If you are a California resident, you expressly waive California civil code §1542, which says: "A general release does not extend to claims which the creditor does not know or suspect to exist in his or her favor at the time of executing the release, which if known by him or her must have materially affected his or her settlement with the debtor".


Article 21 Limitations on Liability and Release

In no event shall the company, its affiliates or any of their respective officers, directors, managers, owners, employees, agents, successors and assigns be liable to you for any indirect, incidental, exemplary, punitive, special or consequential damages including, but not limited to, damages for lost data, lost profits, or for service interruptions, however arising, and whether based in contract, tort, or otherwise, which arise out of or in connection with the services or these terms, even if we have been advised of the possibility of such damages, and even if the remedies under these terms fail of their essential purpose.

Out total aggregate liability to you arising out of or in connection with the services or there terms shall not exceed: (A) any amounts actually paid to us for which a claim arises; or (B) one hundred dollars ($100), whichever is greatest.

Except as expressly set out in there terms, we will not be liable to you for any compensation, reimbursement, or damages arising in connection with your inability to use the services or any other part of the site or any content available therein as a result of suspension or termination of your account or access to the services, or for any unanticipated or unscheduled downtime, unavailability or inoperability of the services from any cause beyond our reasonable control.

Limitations of liability or exclusion of liability for incidental or consequential damages may not apply by law where you reside, so the above limitations or exclusions may not apply to you. In such cases, our liability will be limited to the fullest extent permitted by applicable law.


Article 22 Indemnity

The Company shall not be liable for any damages incurred by the Member in connection with the use of any of the services provided free of charge.

You agree to defend, indemnify, and hold Company, its affiliates and each of their respective officers, directors, managers, owners, employees, agents, successors and assigns harmless from and against any claims, actions, suits, losses, costs, liabilities and expenses, including reasonable attorneys’ fees, relating to, or arising out of, or in any way connected to, (a) your access, use or misuse of the Services or any Content available therein, (b) your breach of these Terms or any document or policy incorporated by reference into these Terms, or (c) any third-party website or services which is linked to our Services. Notwithstanding your obligation to indemnify us, we will have sole control of the defense to any claim brought against us, in which case you agree to assist us and cooperate in the defense to the claim.


Article 23 Force Majeure

The Company shall not have any liability arising out of any force majeure events including, without limitation, natural disasters, war, terrorism, insurrection, acts of God, pandemics, strikes, telecommunications failures as well as other events and circumstances outside of the control of the Company.


Article 24 Governing Law; Venue for Disputes

This Agreement shall be governed by and construed and enforced in accordance with the laws of the State of California, USA, without regard to its conflicts of laws principles.

Any lawsuit, action or proceeding concerning the Services, their use, these Terms, or any other policy or procedure of the Company, must be brought any federal or state court located in San Francisco, California (each, a “Specified Court”). You hereby irrevocably consent to the jurisdiction of a Specified Court (and of the appropriate appellate courts therefrom) in any such suit, action or proceeding; and you irrevocably waive, to the fullest extent permitted by applicable law, any objection which you may now or hereafter have to the laying of the venue of any such lawsuit, action or proceeding in any such Specified Court or that any such lawsuit, action or proceeding which is brought in any such Specified Court has been brought in an inconvenient forum.


Article 25 Severability

Except as otherwise stated in these Terms, if a court of competent jurisdiction finds that any provision of these Terms, or compliance with any of its provisions, is unlawful or unenforceable, then the provision will be modified to the extent required to make it lawful and enforceable. If such modification is not possible, then the unlawful or unenforceable provision will be severed from the Terms and the remaining provisions will remain in full force and effect to the maximum extent consistent with applicable law.


Article 26 Questions, Comments & Support

If you have any questions or comments about these Terms or the Services, please contact RINGLE support by email at contact@ringleplus.com. You can receive our current mailing address and phone number for any questions by emailing support.


Article 27 Special Notices

For Users Outside the United States: We strive to create a protected community with consistent standards for everyone, but we also respect local laws. The following provisions apply to users and non‐users who interact with us and the Services outside the United States:

You consent to having your personal data transferred to and processed in the United States. If you are located in a country embargoed by the United States, or are on the U.S. Treasury Department's list of Specially Designated Nationals you agree that you will not engage in commercial activities through our Services (such as advertising or payments) or operate any application or website in connection with our Services. You may not use our Services if you are prohibited from receiving products, services, or software originating from the United States.

For California Users: Under California Civil Code Section 1789.3, California users are entitled to the following specific consumer rights notice: The Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs may be contacted in writing at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, or by telephone at +1(916) 445-1254 or +1(800) 952-5210.


OUR POLICIES AND GUIDELINES
Our Terms incorporate the following:
our Lessons Policy, which governs lessons with tutors, as well as lesson cancellations, changes, credits, and refunds;
our Privacy Policy, which governs how we collect and use your personal information;
our Copyright & Intellectual Property Policy, which governs how we deal with Content that is alleged to infringe any third-party’s rights; and
our Community Guidelines Policy, which governs how we expect and require our users to interact with others.